Compensation is a factor that may have not yet caught up with the workplace changes wrought by COVID Exhibit 1 summarizes the perceived and expected changes for the various stakeholders in the post-pandemic paradigm. Some of these pro and con factors are self-explanatory, whereas others are more nuanced.
The exhibit does not purport to be a definitive description of factors or stakeholders; rather, it is intended to lay the framework for a discussion by various stakeholders about their unique perspective and understand the possible viewpoint of other stakeholders. Relationships among employees is a critical part of the workplace experience; that too is likely to change because of the change in the physical perimeter of the workplace. Contract labor and consultants, which generally work on a per-project or per-diem basis, are likely not going to see a major change in their flexibility.
What they may be negatively affected by is their ability to drive business and develop new business. Because the remote work mode is less sensitive to physical presence, contract laborers and consultants who are not bound by an employment relationship could experience more flexibility in attaining work that is geographically remote. While some CPA firms already have some maturity in this regard for overseas tax return preparation, this trend is likely going to expand to other tax and consultancy services.
Employers that experience a reduced headquarters will also experience a decreased realization of fixed costs e. Employers that experience a reduced utilization of their formal offices or headquarters will also experience a decreased realization of fixed costs e. This may drive employers to consolidate their real estate footprint and allocate funds to support work-from-home efforts. By contrast, a utilization of office space increases the perceived realization by employer.
Access to talent outside a specific geographic area also may be a boon to employers. Regulators and governments are also an important stakeholder in this system. Regulators may be relieved that fewer people are traveling to work, reducing congestion and the likelihood of COVID infections.
At the same time, regulators may see reduced taxes and fees from gas and tolls, and overall economic activity may be reduced or shifted to other localities when workers remain in their home environment. Governments of neighboring states—such as California vs. Arizona, Maryland vs. Virginia, and New York vs. At the same time, government may further enforce nexus tests for remote employees that were not previously as relevant. Adaptability, as represented by creative investing and creative debt-structuring, could be pivotal in the success of these stakeholders.
Another example: Banks have been lending to qualified businesses; while some of these loans under the Payroll Protection Program part of the CARES Act will be converted into grants, there are portions that would be serviceable as low-cost loans, creating investment opportunities.
The confluence or conflict of goals by and among the various stakeholders discussed above can be viewed qualitatively. Exhibit 2 illustrates how each stakeholder has a benefit and a challenge in the new paradigm, as well as opportunities and gains if matters stay the same. Identifying competing needs and confluence of corroborative conditions could be helpful to CPAs in their own practices, as well as the advice they give to clients, who will surely turn to them with questions about the changing business world.
It is important for CPAs to be able to, first, share these competing viewpoints for being both balanced in approach; second, understand how these competing viewpoints could help CPAs advise clients on how to achieve their business objectives. Facebook Twitter Linkedin Youtube. Goal Conflict or Goal Confluence? Get Copyright Permission. Why 9 to 5? Why Work at the Office? What Do Stakeholders See? Conflict or Confluence of Goals?
As you can see in the above example of a living situation with multiple roommates, there could be disagreement or differing views with any one of the goals I listed. These are the points where conflict happens, when we have seemingly incompatible goals OR someone is interfering with one of my goals. This framework allows us, first, to start understanding ourselves in a conflict situation.
Think about a conflict you are currently experiencing. Ask yourself, which type of goals do you have? Which goals do you perceive some type of incompatibility or interference with? If you have more than one goal, which goal is most important? Once you understand what goals you really have in a conflict, you can start addressing the real issue and move towards resolving the conflict you are experiencing.
Key elements of conflict. The nature of conflict. Variables in the study of conflict. Skills for conflict managers. Self test. Sources for this Web site.
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