I did receive it today and it made me happy. Really happy : thank you for the kindest service… Read Full Review. It was an honor to do the business with simply electronics. Placed a bulk order for an iPad which they fulfilled the delivery in the 7th day… Read Full Review. Received with many thanks. I am a happy customer and would be using them again … Read Full Review. It was never a problem chasing for the order because tracking number was provided by the customer support via email… Read Full Review.
Great improvement compared to the last time that I purchase which took them 15 days to deliver. My order this time was delivered on the 6th working days… Read Full Review. Everything went great and would surely inform my friends to try this store… Read Full Review.
I received it today. Many thanks for the great support. I will be happy do another transaction… Read Full Review. Simply Electronics Reviews - www.
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Latest Reviews Showing 1 to 20 of results. Previous 1 2 3 … Next. If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies. Was this review helpful? Write A Review Ask A question. Last edited: Aug 9, Hi Vanessa I don't think that a PM is necessary - the facts are clearly stated in my opening thread. In essence the camcorder developed a fault within 10 months of purchase and it was just a few days past the 12 month period that I was finally able to locate the problem, with Panasonic UK's excellent technical service.
The proof that the fault was there at 10 months is in a file that I still have dated in May and which was clearly taken at an event this year. Under UK standards I would have no problem in recovering full repair costs as the unit was clearly not fit for reasonable wear and tear.
I have only used the camcorder to film two school productions and for three trips abroad. I have raised inquiries with SE - see ticket LTKX - but the response has been that since I am beyond 12 months of purchase, and since I have sent the unit to a Panasonic recommended repair centre there is nothing that you can do or are prepared to do.
If you really want to provide a solid service to UK customers and want to show that you are a responsible company: 1 I would welcome a refund for the value of this repair 2 I would like you to state at the final stage of your check out process that you will be supplying this item without any manufacturer's warranty. An not to bury this information elsewhere on your web site.
I'll gladly post another message on this forum if you respond in a positive way. Thanks Colin. Hi all No progress I am afraid. I have had an email from Adrian Baldesimo Customer Service Manager, which included the following - which is not true as Panasonic will not cover any warranty for Grey Goods. Please refer to the link below. Cheers all Colin. Hi All Just to let you know that SE have offered to refund half the money that I have paid out to fix my camcorder.
I have maintained a civil dialogue with Adrian and following a recent exchange if emails, he asked me to explain all the circumstances of the fault and timings etc. So I am a lot happier than I was a few days ago. Regards Colin. After many years of threads like these, SE has finally made it into the national press! Article in the Daily Mail here: Internet shoppers at risk from Chinese gangs targeting bargain hunters Mail Online Pretty damning stuff but I bet they still carry on.
There always seems to be a pretty inexhaustable supply of potential 'punters,' queuing up for a 'bargain' Last edited: Aug 22, I just wish people to do more research into companys before handing over hard earned cash ,especially to foreign companys that may have a spoof website. Do people who actually believe they are saving money in the long run. Many times I read the goods dont come under any warranty terms in the UK for a start.
So ,they may lose out big time. Gramuk Member. Yes it always pays to do the research. Often a too good to be true offer is just that. However I have on occasion "taken a punt" and been lucky - although I was always ready to accept a loss. I ordered some CCTV camera's from Hong Kong and knew the risk and was prepared - however they turned up exactly as were advertised and are still running nearly 2 years on. So you pay you're money and take you're chance.
Anything over a few hundred and I'd always purchase from a reputable retailer and always try to use credit cards where possible. I keep one credit card solely for on-line transactions in case anything goes wrong along the way. You must log in or register to reply here. Similar threads C. Replies 11 Views 10K. The website, based in Hong Kong, has not given a definite reason as to why it has closed down.
The site made the news earlier this year after photographer Tristan Findley, who had purchased a Canon EOS 7D from Simply Electronics in , was told that the camera had been tampered with and the serial number replaced when he sent the camera to Canon for routine repair.
Tristan received a full refund for the camera, and Simply Electronics later stated that they only buy from registered businesses and check with their suppliers to confirm that goods are legitimate. If you are worried about grey imports, take a look at our article about how to avoid buying grey import goods. Visit our Competitions Forum, where you'll find our monthly competition and other external competitions to enter. Search for all the latest photography gear and services in our dedicated photography directories.
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